View past featured projects

PLT uses a microservices / function‑based approach with serverless components for throughput, scalability and cost‑efficiency.

Project 1: Long Term project moving from Magento to in house WebApp.

Role: Senior QA Analyst/Lead QA Analyst/ Digital QA Manager
Domain: E-commerce, Cloud-based, micro service infrastructure.

PLT migrated away from a monolithic Magento system to a serverless, microservices‑style architecture on AWS, using technologies including:

  • AWS Lambda for individual functions.

  • Amazon DynamoDB for a NoSQL data store.

  • Amazon SQS (Simple Queue Service) for decoupled messaging/queueing.

  • Node.js for service logic, and modern frontend stacks (ReactJS, React‑Native) for UI / mobile.

  • Reporting a significant cost reduction (≈60%) and increased scalability (600k daily users, ~£1.5M/day revenue) after the migration.

We built internal services and came off Magento incrementally.

Building and testing services such as DMS - Discount Management Service, CCS - Customer Consolidation Service & QMS - Quote Management Service to name a few as some examples and migrating & testing all the relevant data needed.

QA & Testing

  • Functional Testing
  • Integration Testing
  • Data Migration Testing
  • Regression Testing
  • Automated Testing
  • Load Testing 
  • User Acceptance Testing (UAT)

 

    Project 2: Moved from Fredhopper’s indexing, search, and merchandising layer and replaced with Bloomreach’s cloud-native services.

    Role: Lead QA Analyst/ Digital QA Manager
    Domain: E-commerce, Cloud-based, micro service infrastructure.

    Benefits

    • AI-driven search and personalization (more relevant recommendations).

    • Cloud-native scalability (no more on-prem server limits).

    • Faster campaign iterations and A/B testing.

    • Easier headless integration with modern front-ends.

    • Real-time indexing and event-driven updates

    Fredhopper

    • Traditionally part of the SAP Commerce (Hybris) ecosystem.

    • Provides search, merchandising, and personalization capabilities.

    • Often tightly coupled with SAP Commerce data models.

    • Strengths: stability, integration with SAP, rule-based merchandising.

    • Weaknesses: less modern AI personalization, harder to scale cloud-native, rigid indexing.

    Bloomreach (BRX / Experience / Discovery)

    • Cloud-native, AI-driven commerce search and personalization.

    • Provides search, merchandising, content personalization, and recommendations.

    • Strong API-first and event-driven approach.

    • Easier to scale, supports headless architectures.

    QA & Testing

    • Search relevance across multiple categories.

    • Merchandising campaigns: boosts, promotions, personalisation.

    • Performance, scaling, failover scenarios.

    • All aspects of integration, configuration and data migration

     

    Other Projects & Integrations

    Examples of some of the many projects I have been involved with and or led over my years at PLT.

    • New Mobile Application(Multi-region) as we moved away from POQ
    • Payment Methods & Express - e.g Klarna, Adyen, Worldpay, Laybuy, Afterpay, Clearpay, Paypal
    • Internal MicroServices - (DMS) Discount Management Service, (CCS) Customer Consolidation Service, (AMS) Application Management Service, (QMS) Quote Management Service, Checkout & Payment Service
    • Service Cloning for large multi brand projects
    • Exponea, Locate, Experian, FB, TikTok, GA, Multi Offering of C&C (Evri/Inpost), Riskified, Ravelin, Nexus Tax (Avalara)

     

     

    Project 3: Warehouse Management Systems – Selektron & Matflo Integration

    Role: Software Tester / UAT Lead / Subject Matter Expert (SME) – E-commerce Warehouse Operations
    Domain: Logistics, Supply Chain, and E-commerce Fulfilment

    Overview

    As the SME for the Warehouse E-commerce Department, I was involved in the planning, development, testing, and implementation of two major Warehouse Management Systems (WMS):

    • Matflo – Integration into a partially automated warehouse transitioning from manual operations.

    • Selektron – Implementation for a newly built, fully automated distribution centre (DC).

    This project supported the company’s evolution from manual warehouse operations to advanced automation, driving significant improvements in efficiency, accuracy, and scalability.

    Key Responsibilities

    • Led Software Testing and User Acceptance Testing (UAT) for both WMS implementations.

    • Designed, developed, and executed System Test (ST), UAT, Regression, and End-to-End test suites.

    • Conducted Factory Acceptance Tests (FAT) and WebEx overview sessions with cross-functional stakeholders.

    • Collaborated closely with developers, designers, IT, project managers, and operational teams to identify and resolve defects.

    • Owned and managed the defect lifecycle, ensuring clear communication, prioritization, and resolution tracking.

    • Mapped and improved warehouse logistics processes, aligning system functionality with operational needs.

    • Supported process improvement initiatives, documenting workflows and identifying automation opportunities.

    • Balanced multiple concurrent projects (both BAU and major initiatives) with excellent time management and coordination.

    Achievements

    • Successfully supported the transition to automated warehouse operations, enabling improved throughput and order accuracy.

    • Delivered robust test coverage across multiple WMS platforms, reducing post-go-live defects.

    • Enhanced process visibility and standardisation through effective process mapping and documentation.

    • Recognized for effective communication, collaboration, and the ability to challenge constructively to drive continuous improvement.